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• Windows, Printer, Software Installation & Video Conferencing Setup. • Asset Tagging & Inventory Management. • Data Backup & Recovery. • Onsite and Remote Technical support. • Hardware and Software Troubleshooting. • Create, Scheduling Zoom & Team Meetings. • Preparing Checklists of Desktop/Laptop, Printer Audit etc., Desktop/Laptop, Printer Services etc.

• Daily IT, POS and Retail Scale Software Support. • Liaison with Head Office IT team and other branches. • Manage and monitor internal assets to ensure accurate inventory records. • Log and document all IT inquiries in the system for support tracking and analysis. • Troubleshooting hardware and software issues. • Installation of Windows, Hardware and Software and its patches. • Managing OT Devices

• Installation of Windows, Hardware’s & Software Configuration. • IT helpdesk on daily basis, Onsite and remote technical support. • Troubleshooting and Diagnosis the problem of clients. • Maintaining Inventory records. • User (Data Backup and Recovery of Files).

• IT Support in Products (IFP, Projectors, Interactive Whiteboards, Eyeris) etc. • Assist Demos of products with Salesperson to different companies. • Managing Inventory of their products. • Any other special task assigned by manager & CEO.

• Site Visit for excavation of cables (copper's, fiber's etc.). • Line Quality and Broadband Testing, OFC cable testing. • Making PAT Reports of Cabinet's, MSAG's, GPON's, OFC's etc. • Verifying & checking of received documents against their reports. • Resolving the queries with the coordination of concerned departments. • Any other special task assigned by manager.