M*****************z
About Candidate
I am an experienced System Support Engineer proficient in managing and optimizing IT systems, with expertise in server management, and troubleshooting. I excel in diagnosing and resolving complex technical issues, minimizing downtime, and enhancing operational efficiency.
Location
Education
Work & Experience
Monitoring system performance, ensuring uptime, and addressing any issues that arise promptly to minimize disruptions. Diagnosing and resolving technical issues related to hardware, software, and network connectivity. Installing, configuring, network devices, and other IT infrastructure components. Implementing security measures to protect systems from unauthorized access and cyber threats, including firewall configuration and regular security audits. Backup and Recovery, Documentation and Reporting, User Support and Active Directory.
Providing technical assistance and troubleshooting for hardware, software, and network issues. Responding to inquiries and resolving problems promptly to minimize downtime. Assisting end-users with IT-related problems, including account setup, password resets, and software installation. Installing, configuring, and maintaining computers, printers, and other hardware peripherals. Ensuring software applications are updated and functioning correctly.
